Generated Privacy Notice - General Business

— Updated 22nd January 2025

Lucia Hair Art Ltd Customer Privacy Notice


Registered name: LUCIA HAIR ART LTD

This privacy notice tells you what to expect us to do with your personal information.

Contact details:


What information we collect, use, and why:


We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Date of birth
  • Photographs or video recordings

Lawful bases and data protection rights:


Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:


If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from:


Directly from you.

How long we keep information:


We keep customer data on our system for 3 years. If a client hasn’t attended in 12 months it automatically goes in to an archive folder. And 3 years after then it gets deleted.

How to complain:


If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office:

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint